🧭 Introduction
We value your privacy and are committed to handling your personal information responsibly when you use our medical consultation services.
This privacy statement explains how we collect, use, and protect your information in a clear and transparent way.
📌 1. Information We Collect
When you contact us or use our consultation services, we may collect basic information such as:
- Name
- Contact details (such as email or phone number)
- Medical-related information you choose to share
- Consultation preferences or service requirements
We only collect information that is necessary to provide consultation-related services.
🧑⚕️ 2. How We Use Your Information
Your information is used for the following purposes:
- 📅 Providing one-on-one medical consultation coordination services
- 💬 Communicating with you regarding your inquiries
- 🩺 Organizing consultation-related support services
- 📋 Improving service organization and follow-up support
We use your information only to support communication and service delivery.
🔐 3. Data Protection and Security
We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, disclosure, or misuse.
These measures are designed to ensure that your data is handled in a secure and responsible manner.
🤝 4. Information Sharing
We respect your privacy and handle your information carefully.
- We do not share your personal information with unrelated third parties
- Information may only be shared when necessary to provide services you request
- Disclosure may occur if required by applicable laws or regulatory authorities
All sharing is limited to what is necessary for service operation or legal compliance.
🌐 5. Service Providers and Operations
In some cases, limited information may be processed by trusted service providers who help support:
- Technical system operations
- Communication tools
- Appointment coordination systems
These providers are required to handle information securely and only for service-related purposes.
⚖️ 6. Medical Consultation Scope
Our services are focused on consultation support and coordination.
Important clarification:
- We do not provide medical diagnosis
- We do not provide treatment prescriptions
- All medical decisions are made by licensed healthcare professionals in medical institutions
📅 7. Data Retention
We retain personal information only for as long as necessary to:
- Provide consultation services
- Maintain communication records
- Comply with legal or operational requirements
After this period, information will be deleted or anonymized where appropriate.
🌍 8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information (where applicable)
- Withdraw consent for communication
You may contact us to exercise these rights.
🧾 9. Updates to This Statement
We may update this privacy statement from time to time to reflect changes in services or legal requirements.
Any updates will be reflected on this page with a revised version.
📩 10. Contact Us
If you have any questions about this privacy statement or how your information is handled, you may contact us through our official communication channels.
⚖️ Conclusion
We are committed to maintaining transparency and protecting your personal information while providing medical consultation support services. Your trust is important to us, and we continuously work to handle data responsibly and securely.
